Headquartered in Alexandria, VA, with Offices in Maryland, Iowa, Los Angeles, Minnesota, Michigan, Calgary, and Toronto, QMX has Consultants and Sales Executives throughout the United States and Canada.
QMX is a certified Remedy Alliance Consulting Partner, dedicated to the design and implementation of end-to-end comprehensive Remedy IT Service Management (Help Desk, Change Management, Asset Management, and Service Level Agreements) and Customer Service and Support solutions. In addition, QMX can design and implement complex custom solutions with the Remedy Action Request System. The Remedy and QMX Partnership combines the best-practices IT Infrastructure Management and Customer Service and Support solutions in the market place today with a company that has years of experience designing, architecting, and delivering business-critical solutions that enable companies to efficiently manage their Infrastructure. By leveraging our heritage of design, architecture, and delivery of business-critical, distributed solutions that enable companies to manage their vital infrastructure and customer relationships with new and expanded service offerings, QMX can deliver solutions to clients that will reduce costs, improve profitability and free up capital — generating a lasting and measurable impact on the productivity of people and assets.
By utilizing QMX , a Certified Remedy Partner, for Remedy implementation projects, you obtain the following advantages:
QMX 's consultants are certified in the Remedy AR System, all Remedy products, ITIL, and Microsoft.
QMX 's consultants are experienced with Remedy AR System 5 and 6 upgrades and Mid-Tier enhancements.
QMX 's consultants have full access to QMX 's knowledgebase and full access to the other 30 QMX Remedy consultants.
QMX consultants have hands on experience integrating Remedy ITSM solutions with other ITSM products, such as Network Management, ERP and other back-office applications, and asset auto-discovery products.
QMX uses proven project methodologies, which reduce your risk and greatly improve the chances of project success.
QMX has a direct channel to Remedy's technical support team.