WE PROVIDE WORLD CLASS
END-TO-END COMPREHENSIVE
IT SERVICE MANAGEMENT SOLUTIONS

QMX is a certified Remedy Alliance Consulting Partner, dedicated to the design and implementation of end-to-end comprehensive Remedy IT Service Management (Help Desk, Change Management, Asset Management, and Service Level Agreements) and Customer Service and Support solutions.

SERVICES

Remedy IT Service Management is an integrated set of Web-enabled, best-practice software applications that monitor and manage the business processes involved in the delivery of IT services.

The QMX Customer Service and Support Solution is built on a series of interoperable Remedy products that provide a means for companies to better manage their customer service operations.

The QMX Crisis Response Management Solution enables organizations to plan for, recognize, respond to and recover from unexpected events, ranging from cyber-attacks to natural disasters.

Our consultants are recognized experts in workflow and business design and best practice implementation.

QMX can integrate Remedy ITSM solutions to allow bi-directional, scheduled, and event-driven data exchange between any Remedy application and any other ITSM product.

QMX has the most experienced Remedy Consultants in the business, many with over 10 years of experience implementing Remedy applications, including the original Remedy Approved Consultants.

ADVANTAGE

By utilizing QMX , a Certified Remedy Partner, for Remedy implementation projects, you obtain the following advantages:

CERTIFIED

QMX 's consultants are certified in the Remedy AR System, all Remedy products, ITIL, and Microsoft.

EXPERIENCED

QMX 's consultants are experienced with Remedy AR System 5 and 6 upgrades and Mid-Tier enhancements.

FULL ACCESS

QMX 's consultants have full access to QMX 's knowledgebase and full access to the other 30 QMX Remedy consultants.

HANDS ON

QMX consultants have hands on experience integrating Remedy ITSM solutions with other ITSM products, such as Network Management, ERP and other back-office applications, and asset auto-discovery products.

METHODOLOGIES

QMX uses proven project methodologies, which reduce your risk and greatly improve the chances of project success.

SUPPORT

QMX has a direct channel to Remedy's technical support team.

CAREERS

Interested in working with us? 

Phone: 443-393-8640

Email: recruting@qmxs.com